Refund Policy

Last updated: November 10, 2026

Digital goods

Whiddy's Shop sells instant digital downloads. Because files can be accessed immediately after purchase, all sales are generally final once the download has been delivered.

When we may refund

We may offer a refund or replacement download link if:

• You were charged but did not receive access due to a technical error on our side
• The delivered files are corrupted or materially not as described on the product page
• A duplicate charge occurred for the same order

When refunds are not available

• Change of mind after successful download delivery
• Compatibility issues caused by unsupported devices after file specs were disclosed
• Travel outcomes that differ from a planner template (templates are guidance, not live advice)

How to request help

Email [email protected] within 14 days of purchase with your order email and a short description of the issue. We typically respond within 1–2 business days.

Cancellations

Because checkout delivers digital goods, there is no ongoing subscription to cancel for these products. One-time purchases do not auto-renew.